Privacy Policy
Effective Date: [21/7/2025]
Last Updated: [21/7/2025]
At Radiant Aura, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our brand, website, or affiliated clinics.
1. What Information We Collect
We may collect the following personal and technical information:
• Personal Information:
Name, mobile number, email address, delivery address, clinic name (if applicable), and purchase history.
• Medical or Skin-related Information (Optional):
Information voluntarily provided to help recommend suitable products.
• Payment Information:
Collected via secure third-party payment gateways. We do not store any card or bank details.
• Technical Data:
IP address, browser type, device type, time spent on site, pages visited, cookies, and other analytics
2. How We Use Your Information
We use the data you provide to:
• Process orders and coordinate deliveries
• Offer personalized product recommendations
• Communicate order status, promotions, or support
• Improve product formulations and customer experience
• Ensure compliance with medical and dermatological safety practices
3. Sharing of Information
We do not sell or rent your personal data to any third party.
We may share limited data with:
• Authorized dermatologists or clinics (for product coordination)
• Delivery/logistics partners (for shipping purposes)
• IT and analytics partners (to improve our website)
All third parties are bound by confidentiality agreements and GDPR-compliant standards where applicable.
4. Data Security
We maintain strong administrative and technical safeguards to protect your personal information. This includes SSL encryption, secure cloud hosting, and restricted access to sensitive data.
5. Your Rights
You have the right to:
• Request access to or deletion of your personal data
• Update or correct inaccurate data
• Withdraw consent for marketing communications
• Raise concerns or complaints about data handling
To exercise these rights, contact us at the details below.
6. Cookies
We use cookies to enhance your website experience. You can manage or disable cookies in your browser settings. Blocking cookies may affect site functionality.
7. Children’s Privacy
Radiant Aura does not knowingly collect data from individuals under 18. If you believe we have mistakenly collected such data, contact us for immediate removal.
8. Changes to this Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated effective date.
9. Contact Us
For any privacy-related questions or concerns, please reach out to:
Radiant Aura
📍 Door No. 2/558 B, S.I. Nagar,
Podanur – Chettipalayam Main Road,
Malumichampatti, Coimbatore – 641024
📞 +91 95246 54111
📧 [firmradiantaura@gmail.com]